First, we'll send you a quote to confirm the project scope and budget align with your expectations. Once the quote is approved, we'll begin working on your project!

For larger projects, we may require a 20% deposit before getting started.

After the project is completed (including any agreed-upon revisions), the quote will be converted into an invoice. Please note that if additional revisions are requested beyond the original scope, extra fees may apply based on the additional hours worked.

Invoices are due within 14 days of the issue.

Need more time to pay?

No problem! Just let us know in far in advance as possible and we can accommodate this. However, if a late payment request isn't communicated before the invoice is sent, additional fees may apply as per our Late Fee for Overdue Invoices Policy.

Yes, we’re happy to travel for shoots! For local sessions within the city, there’s no extra charge. However, for longer distances, such as traveling to another city or country, travel costs will be included in the quote to cover expenses. We'll provide all details upfront so there are no surprises.

Yes, we’re happy to recommend a variety of locations and can also assist with securing any necessary permits. However, we encourage you to do some research as well, so we can ensure the final location is perfectly tailored to your vision and project needs.

This really depends on the scope of your project and how long we will be there. After you explain your project, feel free to ask us what we think or what your expectations are.

This again, depends on the scope of the project. We aim to have our turnarounds as small as possible, but we also have a responsibility to create high-quality final results.

If you need a fast turnaround, please let us know as soon as possible.

We will very rarely provide RAW files. In our eyes, RAW files are not our complete work. If you wish to have your final edited photos retouched, please let us know any specific changes you want and we will happily do this for you!

By default, your photos and videos will include a watermark (the photographers signature). If you wish for these to be removed, an additional fee of $100 will be added to your invoice.

We allow two revisions per project for free.

Please note, revisions count as the entire gallery/one video. Individual photo revisions don't count towards this.

Additional revisions will be invoiced based on how many additional hours are worked.

This is completely up to you! If you just want some basic enhancements we are more than happy to do this. However, by default, we offer full skin retouching, colour-grading, masking and more. We love to see how good we can make your project look, however, we always aim to avoid that 'over-edited' look.

This is a tough one sometimes. If it is clear the weather will not be ideal, we may request to reschedule the shoot to another day. We want the best results too! We also need to protect our gear so we can offer our services to other clients.

If you wish to reschedule due to weather, this does not count towards your default free reschedule, we just ask that you let us know as soon as possible.

If the weather turns as we are shooting, we may continue the shoot on another day at no extra cost. Please note, this may not extend your total shoot time.

Late Fee Policy for Overdue Invoices:

1-15 Days Overdue:
Grace period provided. Reminders sent via Hnry.

16-35 Days Overdue:
A personal reminder sent, along with an explanation of the late fee structure.

36-40 Days Overdue:
An additional short grace period.

41-50 Days Overdue:
A late fee of 5% of the total invoice amount will be applied.

51-60 Days Overdue:
A late fee of 10% of the total invoice amount will be applied.

61 - 70 Days Overdue:
A late fee of 20% of the total invoice amount will be applied.

Over 71 Days Overdue:
A late fee of 40% of the total invoice amount will be applied.

Cancellation Policy:

If you need to cancel your booking, please notify us at least 7 days in advance to receive a full refund of any deposits made.

Cancellations made less than 7 days before the scheduled date will forfeit the deposit.

In the event of a cancellation due to unforeseen circumstances (e.g., illness, emergency), please contact us as soon as possible to discuss your refund.

Rescheduling Policy:

If you wish to reschedule your session, please let us know at least 7 days in advance. We will do our best to accommodate your new date.

Rescheduling requests made less than 7 days before the scheduled date may incur a rescheduling fee of $100.

One complimentary rescheduling is allowed per booking. Additional rescheduling requests may be subject to the rescheduling fee of $100.

Refunds:

In cases of cancellation initiated by us due to unforeseen circumstances, clients will receive a full refund of any deposits made.

To make our services more accessible, we offer flexible payment plans for clients booking photography and videography sessions. This allows you to spread the cost of your project over several payments while ensuring we can start working on your vision without delay.

Payment Structure:

Initial Deposit:

A deposit of 20% of the total project cost is required when your booking is confirmed to secure your date and begin the planning process. The deposit is non-refundable unless the booking is canceled by us due to unforeseen circumstances.

Payment Schedule:

The remaining balance can be paid in installments according to the following schedule:

1. First Installment: 30% of the balance due 14 days after booking confirmation.

2. Second Installment: 30% of the balance due 28 days after booking confirmation.

3. Final Installment: The remaining balance due 42 days after booking confirmation.

Custom Payment Plans:

If the above schedule does not suit your needs, please reach out to us. We are more than happy to discuss a custom payment plan that fits your budget and timeline.

Late Payment Policy:

Please note, our late payment policy will still apply to each installment. Please communicate any challenges regarding payments as soon as possible to discuss potential accommodations.

Contact Us:

If you have any questions regarding our payment plans or need assistance with your booking, please don’t hesitate to contact us!

This Copyright Policy outlines how clients may use the photographs and videos produced by our services, specifying whether the usage is for personal or commercial purposes. By engaging in our services, you agree to the terms outlined in this policy.

Usage Rights:

Personal Use:

Clients receive a non-exclusive, perpetual license to use the images and videos for personal purposes, including but not limited to sharing on social media, printing for personal use, and displaying in personal galleries.

Personal use does not permit the sale or distribution of the images for profit.

Commercial Use:

Clients wishing to use the images or videos for commercial purposes (e.g., advertising, promotions, or resale) must obtain explicit permission.

Commercial use may include a fee if you intend to re-sell the photos or videos.

Duration of Usage:

As part of both personal and commercial use, we offer perpetual licenses, meaning clients can use the images indefinitely!

Geographic Restrictions:

We do not restrict licenses based on geography, meaning content can be utilized in any location.

Exclusivity Terms:

Unless otherwise agreed upon, all images and videos produced remain the property of BishopMedia and may be used by us for promotional purposes, including portfolios and social media.

Attribution:

For any use of images or videos in public forums (including social media), we request that clients credit BishopMedia whenever possible, though it is not a legal requirement.

Modifications:

Clients may not modify the images or videos without prior written consent unless such modifications are a part of the agreed scope of work.

Contact Us: For any questions regarding usage rights, licensing, or other copyright-related inquiries, please contact us at samuel@bishopmedia.net. We’re here to help clarify any uncertainties regarding your rights to the images and videos we create for you!

We understand the sensitivity and confidentiality that certain projects may involve. To ensure your project's details remain protected, we are more than happy to sign a Non-Disclosure Agreement (NDA) tailored to your specific needs. Your trust and privacy are our top priorities!

Our Retainer Policy is designed to outline the terms under which photography and videography services are provided on a retainer basis. This arrangement ensures that our clients receive consistent support and dedicated time for their projects.

Services Provided:
Clients on a retainer will receive a range of photography and videography services, including:

Scheduled shoots

Editing and post-production

Ongoing consultation and project planning

Retainer Fee:

A monthly retainer fee is due on the 1st of each month. This fee will be negotiated based on your needs.

The fee covers a certain amount of hours of service. Additional hours will be billed separately. Additional hours will be negotiated based on your needs.

Duration and Termination:

The retainer agreement is effective for a set duration and can be terminated by either party with 7 days written notice.

Payment Terms:

Invoices are issued monthly and are due within 14 days of issue.

Late payments may incur additional fees.

Confidentiality and Ownership:

All information shared during the retainer period is confidential.

Unless otherwise agreed upon, all images and videos produced remain the property of BishopMedia and may be used by us for promotional purposes, including portfolios and social media.

If you are curious about printing or creating a photo album of your project, let us know. We will happily send and sign a print release form which will grant you the right to print your photos!

Please note, this does not cover printing for resale or commercial purposes. If you wish to do so contact us and we'll sort out a plan to make this happen!

To enhance the quality of your project, we may occasionally need to rent additional gear. Here are the key points regarding our equipment rental process:

Clear Communication of Fees:

Any additional rental fees will be transparently communicated and included in your quote prior to your commitment. You’ll know exactly what to expect before moving forward.

Responsibility for Rented Equipment:

If any damage occurs to the rented equipment through negligence or misuse not due to our direct fault (excluding normal wear and tear), the Client will be responsible for the costs associated with repair or replacement. We take great care in handling our equipment, and we appreciate your understanding in ensuring its safety. If it was our direct fault the rented equipment got damaged, we will cover these costs.

If you have any questions about our equipment rental process, please feel free to reach out. We’re here to help your project come to life!

A Time for Prints (TFP) Agreement is a contract between photographers and models (or other creative professionals) that outlines a collaboration where both parties agree to provide their services without any monetary exchange. Instead, the photographer provides a specified number of edited images to the model in return for their time and participation in the photoshoot.

At BishopMedia, we are enthusiastic about supporting fellow creatives and embracing opportunities for collaboration. If you're interested in exploring a TFP agreement, we’d love to hear from you!

By engaging BishopMedia for photography, videography and editing services, the client agrees to the following terms and conditions:

A non-refundable deposit of 20% is required to secure large bookings, with the remaining balance due 14 days after the final invoice is sent. Late fees may apply if invoices are not paid within a reasonable timeframe as outlined in our "Late Fee for Overdue Invoices Policy" The Photographer retains full copyright of all images, granting the client personal usage rights only, while any commercial use or alterations require prior written consent. In the event of cancellation, clients must provide notice of at least 7 days to avoid forfeiting their deposit; rescheduling requests will be accommodated based on availability. The Photographer will deliver final images within a maximum timeframe of 100 days and is not liable for any injuries or damages occurring during the shoot. Clients are responsible for ensuring a suitable location and punctuality, while any travel or accommodation fees will be communicated in advance. Both parties agree to keep all shared information confidential, and any amendments to these terms must be made in writing.